711cu Terms & Conditions – Platform Usage Terms for Malaysia

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the 711cu online betting platform, accessible via our official website. They apply to all users, registered members, visitors, and any party that interacts with the 711cu platform.

By accessing or using the 711cu platform — whether via web browser, mobile app, or any other means — you automatically agree to be bound by these Terms. This agreement is final and irrevocable once you proceed with registration or continued use.

2. Eligibility & Registration

To register and use 711cu's services, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration and throughout your use of the platform.
• You must be a Malaysian citizen or permanent resident based in Malaysia when using 711cu's services.
• You are not prohibited by any applicable law or regulation from participating in betting activities.
• You must provide your full name, valid email address, and phone number during registration. False or inaccurate information may result in account closure.
• Each individual is permitted to hold one (1) account only. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts without any compensation.

3. User Account

Once your 711cu account is successfully registered, you become the account holder and are fully responsible for it. The following terms apply to account management:

• Password Confidentiality: You are solely responsible for keeping your 711cu account password confidential. Never disclose your login details to any party, including family members.
• Account Activity: All activity conducted through your account — including bets, deposits, and withdrawals — is entirely your responsibility, even if carried out without your knowledge.
• Account Freeze: If you suspect your account has been accessed by an unauthorised party, contact the 711cu support team immediately to freeze your account and prevent further losses.
• Inactivity: Accounts that have been inactive for more than 12 consecutive months may be subject to a monthly maintenance fee of RM5, until the account balance reaches zero.

5. Bonus & Promotion Terms

711cu offers a range of bonuses and promotions to both new and existing members. All bonuses are subject to the following terms:

• Wagering Requirement: Each bonus carries its own wagering requirements that must be met before any withdrawal is permitted. Wagering requirements typically range from 15x to 40x the bonus value, depending on the promotion type.
• Validity Period: Bonuses must be used within the stipulated timeframe (typically 7 to 30 days). Expired bonuses will be automatically forfeited without notice.
• One Active Bonus at a Time: By default, only one active bonus is permitted at a time. Holding multiple bonuses simultaneously requires special approval from 711cu.
• Prohibition on Abuse: Any attempt to abuse the bonus system — including registering multiple accounts or using false identification to claim bonuses — will result in the cancellation of all associated bonuses and winnings, as well as account closure.
• 711cu's Discretion: 711cu reserves the right to modify, suspend, or terminate any promotion at any time. 711cu's decision on all bonus-related matters is final.

6. Game Rules

All games offered on the 711cu platform — including table games, slots, live casino, sports betting, jackpots, live matches, and virtual sports — are subject to the following rules:

• Final Decision: All game outcomes generated by the 711cu system are final and binding and may not be disputed, unless a verified technical error is confirmed by 711cu.
• Technical Disruptions: If a game is interrupted due to a technical issue on 711cu's end, the affected bets will be voided and the amounts refunded to your account. Interruptions caused by issues on the user's end (such as a lost internet connection) are not eligible for cancellation.
• Betting Limits: Each game has its own minimum and maximum betting limits, which are displayed within the game interface. These limits are subject to change without prior notice.
• Jackpot Winnings: Progressive jackpot winnings exceeding MYR 50,000 may require additional verification before payout. The verification process typically takes 1 to 3 business days.
• Sports Betting: Sports betting odds — including the Malaysian Super League, EPL, badminton, e-sports, and other sports — are subject to change before a match begins. Confirmed bets cannot be amended or cancelled once the odds have been accepted.

7. Prohibited Conduct

The following behaviours are strictly prohibited on the 711cu platform. Violations of any of the below may result in account closure, forfeiture of balances and winnings, and legal action where applicable:

• Using bots, automation software, or any third-party tools to influence gameplay or transactions.
• Collusion between players to manipulate game outcomes, particularly in live table games or poker.
• Money laundering through the 711cu platform in any form.
• Registering multiple accounts to obtain bonus credits or additional privileges.
• Providing false identification information during registration or account verification.
• Any attempt to hack, breach, or disrupt the technical infrastructure of 711cu.
• Selling, transferring, or renting your 711cu account to any other party.

8. Account Closure

A 711cu account may be closed under the following circumstances:

• User Request: You may request account closure at any time by contacting the 711cu support team. Any valid remaining balance will be returned to you once the verification process is complete.
• Closure by 711cu: 711cu reserves the right to close or suspend any account without prior notice if there is evidence of a breach of these Terms, fraudulent activity, or conduct that is harmful to the platform.
• Self-Exclusion: Members who choose to voluntarily self-exclude from the 711cu platform through our Responsible Gaming programme will not be permitted to re-register until the exclusion period has ended.
• Balance Upon Closure: If an account is closed due to a breach of these Terms, 711cu reserves the right to forfeit all account balances, bonuses, and pending winnings without any liability to you.

9. Limitation of Liability

To the extent permitted by applicable Malaysian law, 711cu is not liable for:

• Any financial losses incurred by users as a result of betting activity on the platform, including losses arising from unsatisfactory game outcomes.
• Service disruptions caused by factors beyond 711cu's control, including internet outages, power failures, or natural disasters.
• Losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.
• Any third-party content, products, or services that may be linked from the 711cu platform.

10. Privacy Policy

The collection, use, and protection of your personal data on the 711cu platform is governed by our separate Privacy Policy. By accepting these Terms, you also agree to the terms of the 711cu Privacy Policy.

In short, 711cu collects your personal information solely for the following purposes:

• Identity verification and account eligibility.
• Processing deposits, withdrawals, and other financial transactions.
• Sending promotional information, bonuses, and platform updates (with your consent).
• Comply with applicable legal requirements and anti-money laundering (AML) regulations in force in Malaysia.

For full details on how 711cu manages your personal data, please read the Privacy Policy us.

11. Responsible Gaming

711cu genuinely cares about the wellbeing of all our members. We believe betting should be an enjoyable form of entertainment, not a source of financial or emotional distress.

• Self-Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time through your 711cu account settings.
• Rest Mode: If you feel you need a break from the platform, you can activate a cool-off period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Members who wish to fully self-exclude may do so via the Responsible Gaming us or by contacting our support team.
• Professional Assistance: If you or someone you know is experiencing gambling-related problems, we encourage you to seek help from a qualified organisation. Further information is available on our Responsible Gaming page.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 711cu team through the following channels:

• Email: support@711cu.net
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the 711cu platform.
• FAQ: Visit the FAQ us for answers to common questions.