At 711cu, the privacy and security of every member's personal data is a commitment we never compromise on. This Privacy Policy transparently explains how we collect, use, store, and protect your information as a player on Malaysia's leading betting platform. Please read it carefully before using our services.
Last Updated: 1 January 2026711cu's Six Pillars of Data Protection
Here's how 711cu keeps every Malaysian player's personal data secure, private, and fully in your control.
All data transmitted between your device and 711cu's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions. No third party can intercept your information while it is in transit.
711cu has never sold, rented, or traded members' personal data to any third party for marketing purposes, and never will. Your information belongs to you — we only use it for the purposes you agreed to at the time of registration.
Every 711cu member has the full right to access, amend, or delete their personal data at any time. Simply contact our support team and we will process your request within 7 working days.
711cu's data is housed in data centres equipped with round-the-clock physical and digital security. Access to user data is restricted to authorised personnel only, with a full audit log maintained for every access made.
711cu operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data collection and processing practices meet the legal requirements in force in Malaysia.
In the event of a security incident involving your data, 711cu is committed to notifying affected members within 72 hours. We will also take immediate action to contain and resolve any such incident.
Important Note: This Privacy Policy describes 711cu's privacy practices and applies to all information collected through the 711cu website, mobile app, and all other 711cu platforms. By using 711cu's services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
711cu ("we", "the company") respects the privacy of every individual who uses our online betting platform. This Privacy Policy has been drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management.
We believe transparency is the foundation of trust. This document is designed to give you a clear and straightforward picture of how your personal data is managed at 711cu — from the moment you register to the point you choose to close your account.
This Privacy Policy covers all services offered on the 711cu platform, including table games, slots, live casino, progressive jackpots, Sports Betting (including the Malaysia Super League and EPL), live matches, virtual sports, and all our communication channels including live chat, email, and customer support.
711cu is appointed as the Data Controller under Malaysia's PDPA. This means we bear full responsibility for how your personal data is collected, processed, and protected.
711cu collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data categories we collect:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Identity verification & fraud prevention |
| Contact Data | Email address, phone number, mailing address | Account communications & notifications |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, FPX), transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security & technical analysis |
| Usage Data | Game records, betting history, session duration | Service improvement & responsible gaming |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience & website analytics |
You provide this data to us directly when registering a 711cu account, completing identity verification forms, contacting our customer support team, or participating in our promotions and VIP Rewards programme.
When you browse the 711cu platform, our systems automatically record certain technical information such as your IP address, device type, web browser, and pages visited. This data is used solely for security and platform improvement purposes.
711cu uses the personal data collected solely for the following purposes:
711cu does not use your personal data for any purpose other than those stated above. If we need to use your data for a new purpose, we will obtain your consent beforehand.
711cu does not sell, rent, or trade your personal data to any third party. However, in certain circumstances, we may need to share your information with the following parties:
Our Commitment: Every third party we work with is bound by a strict data confidentiality agreement. They are only permitted to use your data for specified purposes and may not use it for their own needs.
711cu implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
While we take all reasonable precautions, no security system can guarantee 100% protection. You also play an important role in safeguarding your account by using a strong password and keeping your login credentials confidential.
The 711cu platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the 711cu platform. For detailed guidance on managing cookies in your browser, refer to your browser's help section.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 711cu:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request that we correct or update it.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
Any consent you have given for data processing may be withdrawn at any time without affecting activities that have already taken place.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection.
To exercise any of the rights above, contact us at privacy@711cu.net. We will process your request within 7 working days.
711cu does not retain your personal data longer than necessary for the stated purposes or as required under Malaysian law. The following are our data retention guidelines:
Once the relevant retention period has elapsed, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
711cu Platform not intended for individuals under the age of 18 and we do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from an underage individual, please contact us immediately at privacy@711cu.net and we will take action to delete that information within 48 hours.
Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental control tools to prevent unintended access to betting platforms.
711cu reserves the right to amend this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or regulatory directives. When amendments are made:
We encourage you to review this page regularly — at least once every three months — to stay informed about how we manage your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 711cu Data Protection Officer (DPO) through the following channels:
We aim to respond to all privacy-related enquiries within 3 working days. For more complex complaints involving PDPA rights, we will notify you within 3 business days with an estimated resolution timeline.